ANG PUGGERA INFO MEDIA ("we", "us", or "our") is committed to ensuring customer satisfaction with our IT services. This Refund Policy outlines the circumstances under which refunds may be issued for our services. 1. Eligibility for Refunds Refunds may be issued in the following circumstances: Service Unavailability: If we are unable to provide the agreed-upon services due to technical issues or other reasons beyond our control. Service Dissatisfaction: If you are not satisfied with the quality of our services, subject to the conditions outlined below. 2. Refund Requests To request a refund, you must contact our customer support team within ONE day of the service being rendered. Refund requests made after this period may not be considered. 3. Refund Conditions Unused Services: Refunds will only be issued for unused portions of prepaid services. Any services already rendered will not be eligible for a refund. Service Dissatisfaction: Refunds for service dissatisfaction will be considered on a case-by-case basis. You may be required to provide specific details regarding the issues you encountered with our services. 4. Refund Process If your refund request is approved, we will process the refund within 2 days of approval. Refunds will be issued via the original method of payment or as otherwise agreed upon. 5. Non-Refundable Items Certain items may not be eligible for refunds, including but not limited to: Customized or personalized services. Services provided as part of a promotional offer or discount. 6. Contact Us If you have any questions about our Refund Policy, please contact us at info@angp.co.in
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